The IT help desk, service desk and NOC (network operations center) markets seem primed for merger and acquisition activity. The latest example involves GMS Live Expert buying Dove Help Desk. Is this the start of a bigger M&A trend in the managed services market? MSPmentor is betting yes.
We recently published a case study with our partner SNC Squared. As an MSP located in Joplin, Missouri, SNC Squared had a front row seat to the backup and disaster recovery show when one of the deadliest tornadoes in American history plowed through in May of 2011.
I’m seated at the Ingram Micro VTN conference in Colorado Springs, Colo. Some impressive cloud statistics for VARs and MSPs just emerged, along with additional highlights from the Ingram team. But what else is going on? Plenty. Here are seven managed services blogs and MSP news stories the MSPmentor team didn’t have a chance to write for the week ending May 4, 2012.
Competitive pressures and rapid technology changes are driving managed service providers (MSPs) to seek greater efficiencies in IT service delivery to their small and medium-sized business (SMBs) customers. In fact, increasing operational efficiency is not only the number one challenge cited by IT resellers, but also the most difficult to achieve when adopting managed services, according to a recent CompTIA survey.
ConnectWise CEO Arnie Bellini says ConnectWise and the ConnectWise Capital investments are striving to achieve $100 million in combined annual revenues this year. Assuming ConnectWise is in that revenue neighborhood by the end of 2012, I believe ConnectWise would rank among the largest business management and IT automation software companies focused exclusively on VARs, MSPs and IT service providers. Here’s some perspective.
